THE IMPACT OF WORK-FAMILY CONFLICT ON JOB PERFORMANCE OF CHINESE GRASSROOTS CIVIL SERVANTS THE CASE OF QINGZHOU CITY

Abstract

Grassroots civil servants constitute the fundamental workforce for administrative management in China, shouldering the majority of tasks related to serving the grassroots population and directly engaging with various aspects of local society. The implementation of various policies in China relies heavily on grassroots civil servants, as they translate policy tasks into specific activities and practices, directly influencing the effectiveness of policy execution. Consequently, higher demands are placed on the qualifications and capabilities of grassroots civil servants, requiring them to invest more time and energy into their work, which can exacerbate work-family conflict. Work-family conflict prevents grassroots civil servants from fully dedicating themselves to their work, thereby affecting job performance. This study examines work-family conflict as an independent variable and job performance as the dependent variable, analyzing the impact of the independent variable on the dependent variable. Based on previous research on the relationship between work-family conflict and job performance, this paper presents research hypotheses and establishes a theoretical model. Data analysis was conducted through surveys and interviews. Investigating the levels of work-family conflict and job performance among grassroots civil servants contributes to predicting and understanding the levels of work-family conflict within the workforce, enabling better engagement in work and enhancing job performance.