STUDENTS SATISFACTION TOWARDS FINANCIAL AND ACCOUNTING SERVICES OF UDON THANI EDUCATION CENTER, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

The research aims 1) to study students’ satisfaction with financial and accounting services at Udon Thani Education Center, Suan Sunandha Rajabhat University (SSRU) 2) To study problems and obstacles of financial and accounting services at Udon Thani Education Center Suan Sunandha Rajabhat University

The 30 samples were Students in the Udon Thani Education Center, Suan Sunandha Rajabhat University, who used financial and accounting services. The instrument used in this research was a questionnaire on the study of Students satisfaction towards financial and accounting services. The statistical questionnaire used in the research was a percentage, mean, and standard deviation (S.D.) According to the priority of the problem, the research results showed that 1) Students's satisfaction towards financial and accounting services Udon Thani Education Center Suan Sunandha Rajabhat University Overall, it was at a high level. When considering each side, it was found that the officers or Students provide the most services followed by the service results. facilities and process/procedure of service are at the same highest level respectively, indicating that the officers or service Students with the highest scores due to honesty in performing duties kindness generosity, and human relations in communication The results obtained from the service of good officer’s result in effective service results for Students. and receive services that create satisfaction. 2) Students's knowledge of finance and accounting Udon Thani Education Center Suan Sunandha Rajabhat University in 2 aspects, namely knowledge of reimbursement of training expenses. and reimbursement for official travel expenses was found to be at a moderate level.