THE STUDY OF STUDENT SATISFACTION AT THE UDONTHANI EDUCATION CENTER SUAN SUNANDHA RAJABHAT UNIVERSITY TOWARDS PROVIDING ACCIDENT INSURANCE SERVICES

Abstract

The purpose of this research was to study the demographics of service recipients regarding accident insurance services at the Udonthani Education Center. As well as to study the satisfaction of service recipients with the accident insurance services of the Udonthani Education Center in 4 areas, namely the service process. Service channels Service staff and facilities. This research used a mixed research method, that is, it was a survey of the target group, and the data was processed according to statistical methods. To find suggestive conclusions by describing the research concept. The results of the research found that Service recipients were satisfied with all 4 services overall at the highest level. 95.4 percent (  = 4.77) When considering the most and least aspects of service, it was found that service recipients were most satisfied with inter-organizational communication services. is at the highest level at 96.0 percent. (  = 4.80) and data tracking services at the highest level, 95.0 percent (  = 4.75)