Labor Market Changes in the Era of AI

Authors

  • Chutiman Boonngam College of Innovation and Management, Suan Sunandha Rajabhat University, Bangkok, Thailand
  • Ekgnarong Vorasiha College of Innovation and Management, Suan Sunandha Rajabhat University, Bangkok, Thailand
  • Wareeya Khlungsaeng College of Innovation and Management, Suan Sunandha Rajabhat University, Bangkok, Thailand
  • Jiraporn Boonying College of Innovation and Management, Suan Sunandha Rajabhat University, Bangkok, Thailand

Keywords:

Artificial Intelligence (AI), Labor Market Transformation, Skill Gaps

Abstract

The rise of Artificial Intelligence (AI) is transforming labor markets across the globe, ushering in a new era of work characterized by increased efficiency, productivity, and innovation. However, these technological advancements also pose significant challenges, particularly in terms of workforce displacement, skill gaps, and the redefinition of job roles. This conceptual research examines the profound impact of AI on the labor market, focusing on the shifting demand for labor, the emergence of new job categories, and the evolving skills required for success in this new environment. The research explores the dynamics of automation in various sectors, such as manufacturing, finance, and customer service, where AI is increasingly performing routine tasks traditionally done by humans. It also investigates the potential for AI to complement human workers, enhancing productivity and creating new opportunities for collaboration. Furthermore, the study addresses the social and economic implications of these shifts, particularly the risks of rising inequality, job displacement, and the need for continuous learning and reskilling. Finally, the paper suggests possible policy responses, including the promotion of lifelong learning, targeted reskilling programs, and social safety nets to support workers affected by automation. The findings highlight the need for businesses, governments, and educational institutions to work together to navigate the evolving landscape of work, ensuring that the benefits of AI are broadly shared across society.

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Published

2025-04-30